Reviews from
Google4.9 (1,266)
Wheelchair accessible
1709 E 10th St, Sioux Falls, SD 57103, USA
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Red flags reported
Billing and pricing: A reviewer reports being surprised with a bill for over a thousand dollars after being told their insurance covered everything.
“They did this fun thing where they said over and over again that my insurance covered everything, did not charge me after 3 appointments and then hit me with a bill for over a thou” via Google
Quality of work: A reviewer reports that their crown has fallen off multiple times, indicating poor quality work.
“I received a crown 4 years ago and it has now fallen off for the 5th time. This last time I had it recemented it lasted one whole week - I avoided chewing on that side of my mouth” via Google
What reviewers report, quoted from the source. Judge the pattern, not one story.
What people praise
Dr Meg and her staff do excellent work. I would highly recommend them to anyone looking to get any dental work done, no matter what it is. Beautiful new location and the from desk ladies are always friendly and helpful.
I recently started seeing 10th St Dental after having a poor experience at a larger dental office. I can't overstate how accommodating, gentle, and communicative their staff is. I often see this office recommended due to their fair pricing, and that's certainly a plus... But take it from someone that has been to many dentists in many different cities - someone with major dental phobias - THIS is where you want to go. They're easily the best I've found. From front desk to the entire dental team, everyone was great at their job. No complaints/notes.
What people criticize
They did this fun thing where they said over and over again that my insurance covered everything, did not charge me after 3 appointments and then hit me with a bill for over a thousand later. Inexcusable, I'm double insured to not deal with this and we somehow managed to end up here. Edit: so after seven months of submitting and resubmitting back and forth to insurance and pulling my hair out over a thousand dollar bill (again, double covered) even though 10th Street dental said they accepted my insurance (found out after some digging that they have not since 2019), when I asked the desk if it was covered by MY insurance and asked again and again after each of my 4 appointment to make sure and I'm left with just shy of nothing covered. I have been told on both ends that it was handled over and over and then receive another bill and it starts all over. Everyone makes mistakes but four over the course of a month is something else; best case scenario is they had no clue what was going on and failed to correct this issue 4 to 5 times for over a month. I bent over backwards to make these appointments happen during my busy season and trusting this office cost me dearly. See below for the lack of an apology and a snarky comment about how it's not their fault for saying they accepted my insurance when they do not.
All reviews
They did this fun thing where they said over and over again that my insurance covered everything, did not charge me after 3 appointments and then hit me with a bill for over a thousand later. Inexcusable, I'm double insured to not deal with this and we somehow managed to end up here. Edit: so after seven months of submitting and resubmitting back and forth to insurance and pulling my hair out over a thousand dollar bill (again, double covered) even though 10th Street dental said they accepted my insurance (found out after some digging that they have not since 2019), when I asked the desk if it was covered by MY insurance and asked again and again after each of my 4 appointment to make sure and I'm left with just shy of nothing covered. I have been told on both ends that it was handled over and over and then receive another bill and it starts all over. Everyone makes mistakes but four over the course of a month is something else; best case scenario is they had no clue what was going on and failed to correct this issue 4 to 5 times for over a month. I bent over backwards to make these appointments happen during my busy season and trusting this office cost me dearly. See below for the lack of an apology and a snarky comment about how it's not their fault for saying they accepted my insurance when they do not.
Been a client for over 6 years and now they move to the new clinic change names and everything its been ugly and so hard to get my treatment done waiting for over an hour everytime i go hard to talk to the doc. Sense she is always busy the nurse change everytime so they dont even know what are they for . So disappointed on this new location have too many clients so they dont have. A good service anymore
I received a crown 4 years ago and it has now fallen off for the 5th time. This last time I had it recemented it lasted one whole week - I avoided chewing on that side of my mouth like the plague. However, I shouldn’t have to because a good crown lasts 15-20 years. Everywhere I have read and anyone I have spoken to confirm my suspicions that something isn’t right. It seems the crown may not have been fit properly from the beginning. Dr Meg recommended a bridge or implant when it falls out again (which it did), but I don’t have faith that will fix the issue if they could not do the crown properly. I have gotten a 2nd, 3rd and 4th opinion and I will now be receiving an implant. So now I am spending thousands of dollars and a lot of time on that. A lot of money has been spent on this tooth. I did reach out to their office. They offered me a refund of $469. I did accept but that number just seemed low to me even after I questioned it. I looked up my EOB, and it showed I paid $798 and that was just for the crown. I have tried to contact them again to get further clarification on where they came up with $469. They will no longer respond to me. It’s extremely frustrating and doesn’t seem to be a concern of theirs. I feel brushed off and lied to.
Been a client for over 6 years and now they move to the new clinic change names and everything its been ugly and so hard to get my treatment done waiting for over an hour everytime i go hard to talk to the doc. Sense she is always busy the nurse change everytime so they dont even know what are they for . So disappointed on this new location have too many clients so they dont have. A good service anymore
I received a crown 4 years ago and it has now fallen off for the 5th time. This last time I had it recemented it lasted one whole week - I avoided chewing on that side of my mouth like the plague. However, I shouldn’t have to because a good crown lasts 15-20 years. Everywhere I have read and anyone I have spoken to confirm my suspicions that something isn’t right. It seems the crown may not have been fit properly from the beginning. Dr Meg recommended a bridge or implant when it falls out again (which it did), but I don’t have faith that will fix the issue if they could not do the crown properly. I have gotten a 2nd, 3rd and 4th opinion and I will now be receiving an implant. So now I am spending thousands of dollars and a lot of time on that. A lot of money has been spent on this tooth. I did reach out to their office. They offered me a refund of $469. I did accept but that number just seemed low to me even after I questioned it. I looked up my EOB, and it showed I paid $798 and that was just for the crown. I have tried to contact them again to get further clarification on where they came up with $469. They will no longer respond to me. It’s extremely frustrating and doesn’t seem to be a concern of theirs. I feel brushed off and lied to.
Dr Meg and her staff do excellent work. I would highly recommend them to anyone looking to get any dental work done, no matter what it is. Beautiful new location and the from desk ladies are always friendly and helpful.
I recently started seeing 10th St Dental after having a poor experience at a larger dental office. I can't overstate how accommodating, gentle, and communicative their staff is. I often see this office recommended due to their fair pricing, and that's certainly a plus... But take it from someone that has been to many dentists in many different cities - someone with major dental phobias - THIS is where you want to go. They're easily the best I've found. From front desk to the entire dental team, everyone was great at their job. No complaints/notes.
Google4.9 (1,266)
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