Reviews from
Google4.9 (88)
Wheelchair accessible
1321 Precision Dr #600, Plano, TX 75074, USA
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Google4.9 (88)
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What people praise
GoogleAnita Haskell★ 5Sep 9, 2025Swan Roofing is a top notch company. Insurance did not want to pay when my roof was hail damaged. Mark Lenzer went above and beyond to provide me with everything needed to get this claim processed. His years of experience proved valuable in convincing insurance this roof needed to be replaced. Even though it was a small job, he didn't treat it that way. He took care of my home as if it were his own. I couldn't be happier with my new roof. It is beautiful!
GoogleTami G★ 5Aug 22, 2025We had our roof replaced by another company in 2023, but experienced water infiltration to 2 rooms during short-lived but heavy storms last week. Our original roofer blamed leaf debris buildup, but that didn't seem to fully explain the large amount of water that came into our home. I called Swan for a 2nd opinion. Mark came out within 24 hours, did a thorough assessment, took pictures, answered questions, and made suggestions as to where the leak may have occurred and recommendation/estimate to repair. He was quick to respond and very kind and helpful in every way. Swans team was ready to get us fixed ASAP and for a reasonable cost. I would have proceeded to use this company, however as our roof was still under workmanship warranty from the original installer, we took Marks report back to them and they are coming to handle the work free of charge under their warranty. Mark has continued to stay in touch as a backup, should it be needed. Their attention to our concerns and more timely response to our leak would have me without a doubt reecommend Swan Roofing for their above and beyond customer service. I will definitely call Swan first the next time we are in the market for exterior construction needs!
GoogleKenneth Chute★ 5Jun 11, 2024Swan Roofing just replaced my roof due to hail damage. This was my third roof replacement during the last 10 years and this was by far my best experience with a roofing contractor. Jason Perez, the Swan representative who managed my project, was a pleasure to work with. He thoroughly explained the roof replacement process, answered my numerous questions and was excellent at communicating the arrival timing of the various contractors who worked on the project. When some of the costs exceeded the insurance company's estimate, he provided the insurance company with the information needed to have a supplemental payment issued. Norma and Fatima in the office were also very helpful with scheduling and answering questions. During the roof replacement, I was very impressed with how the crew cleaned up debris throughout the day and not just at the end of the job. In fact, a neighbor who lives across the street informed me that she was impressed with how clean the job site was maintained. In summary, this roof replacement was a positive experience and I will definitely use Swan again for any roof repairs or replacement.
All reviews
GoogleAnita Haskell★ 5Sep 9, 2025Swan Roofing is a top notch company. Insurance did not want to pay when my roof was hail damaged. Mark Lenzer went above and beyond to provide me with everything needed to get this claim processed. His years of experience proved valuable in convincing insurance this roof needed to be replaced. Even though it was a small job, he didn't treat it that way. He took care of my home as if it were his own. I couldn't be happier with my new roof. It is beautiful!
GoogleTami G★ 5Aug 22, 2025We had our roof replaced by another company in 2023, but experienced water infiltration to 2 rooms during short-lived but heavy storms last week. Our original roofer blamed leaf debris buildup, but that didn't seem to fully explain the large amount of water that came into our home. I called Swan for a 2nd opinion. Mark came out within 24 hours, did a thorough assessment, took pictures, answered questions, and made suggestions as to where the leak may have occurred and recommendation/estimate to repair. He was quick to respond and very kind and helpful in every way. Swans team was ready to get us fixed ASAP and for a reasonable cost. I would have proceeded to use this company, however as our roof was still under workmanship warranty from the original installer, we took Marks report back to them and they are coming to handle the work free of charge under their warranty. Mark has continued to stay in touch as a backup, should it be needed. Their attention to our concerns and more timely response to our leak would have me without a doubt reecommend Swan Roofing for their above and beyond customer service. I will definitely call Swan first the next time we are in the market for exterior construction needs!
GoogleKenneth Chute★ 5Jun 11, 2024Swan Roofing just replaced my roof due to hail damage. This was my third roof replacement during the last 10 years and this was by far my best experience with a roofing contractor. Jason Perez, the Swan representative who managed my project, was a pleasure to work with. He thoroughly explained the roof replacement process, answered my numerous questions and was excellent at communicating the arrival timing of the various contractors who worked on the project. When some of the costs exceeded the insurance company's estimate, he provided the insurance company with the information needed to have a supplemental payment issued. Norma and Fatima in the office were also very helpful with scheduling and answering questions. During the roof replacement, I was very impressed with how the crew cleaned up debris throughout the day and not just at the end of the job. In fact, a neighbor who lives across the street informed me that she was impressed with how clean the job site was maintained. In summary, this roof replacement was a positive experience and I will definitely use Swan again for any roof repairs or replacement.
GoogleJo Ann Burke★ 5Jun 6, 2024The best roofing company run by a man you can trust Kirk Swan got up on the roof to oversee the work! Highly recommend this company for all your roofing needs - have used them on three houses for over 30 years! thanks Kirk!
GoogleMichael Scaman★ 5Sep 1, 2023A fine job. Love the quality of work and the results. The roof and gutter teams worked extremely hard and did great worked long hours to get the job done. The gutters actually shine. Looks great. Thank you so much.