Reviews from
Google4.9 (4,016)
9639 Greenville Ave, Dallas, TX 75243, USA
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What people praise
GoogleColsonsCollectibles★ 5Jul 26, 2026After dealing with another big company that has done shoddy work, I researched several companies and decided to call Rescue Air. Our technician, Joe Jones, was one of the best technicians we’ve ever had come out. He was extremely knowledgeable and professional. He told us every step that needed to be done and found some issues the other company had missed and gave us estimates for that we’ll have fixed in the near future. I highly recommend Rescue Air and we will be using them again.
GoogleJerad Boggs★ 5Jul 12, 2026I chose Rescue Air after obtaining quotes from 3 different companies for a full unit installation. Their estimate provided the best value. The installers were here the next day and completed the install in one day. There were some follow up issues that required multiple visits from techs. Dean was here multiple times and never gave up until the problem was diagnosed and corrected. It was not an issue with the equipment itself but a wire running to the unit. Everyone I dealt with was professional and courteous. Thanks to the entire team who helped us: Jeff, Chava, Edward, and Dean, as well as the folks who helped with initial scheduling. Rescue Air has a great team and I would recommend Rescue Air to anyone looking for repairs or new equipment.
GoogleCynthia Homsher★ 5Jun 29, 2026We had to replace a 30-yr old HVAC system in our home. We got three bids, but Chase with Rescue Air provided such a great detailed explanation of what we needed and why, we selected Rescue Air (their bid was well in line with the other two bids) but they offered faster installation and a much better warranty. Randy and Melvin arrived within 24 hours as scheduled to remove the old system and install the new one, including ductwork. They were professional, knowledgeable and did great work - we were amazed at what they accomplished in one day and extremely happy with our new system. Very impressed with Rescue Air and highly recommend - 5 stars!
All reviews
GoogleColsonsCollectibles★ 5Jul 26, 2026After dealing with another big company that has done shoddy work, I researched several companies and decided to call Rescue Air. Our technician, Joe Jones, was one of the best technicians we’ve ever had come out. He was extremely knowledgeable and professional. He told us every step that needed to be done and found some issues the other company had missed and gave us estimates for that we’ll have fixed in the near future. I highly recommend Rescue Air and we will be using them again.
GoogleJerad Boggs★ 5Jul 12, 2026I chose Rescue Air after obtaining quotes from 3 different companies for a full unit installation. Their estimate provided the best value. The installers were here the next day and completed the install in one day. There were some follow up issues that required multiple visits from techs. Dean was here multiple times and never gave up until the problem was diagnosed and corrected. It was not an issue with the equipment itself but a wire running to the unit. Everyone I dealt with was professional and courteous. Thanks to the entire team who helped us: Jeff, Chava, Edward, and Dean, as well as the folks who helped with initial scheduling. Rescue Air has a great team and I would recommend Rescue Air to anyone looking for repairs or new equipment.
GoogleCynthia Homsher★ 5Jun 29, 2026We had to replace a 30-yr old HVAC system in our home. We got three bids, but Chase with Rescue Air provided such a great detailed explanation of what we needed and why, we selected Rescue Air (their bid was well in line with the other two bids) but they offered faster installation and a much better warranty. Randy and Melvin arrived within 24 hours as scheduled to remove the old system and install the new one, including ductwork. They were professional, knowledgeable and did great work - we were amazed at what they accomplished in one day and extremely happy with our new system. Very impressed with Rescue Air and highly recommend - 5 stars!
GooglePatti Koning★ 5Jun 25, 2026I recently had a new HVAC system installed by Rescue Air and had an excellent experience. Each part of the process, from diagnosis to sales and then installation, was smooth, efficient and highly professional. My (very old) prior system failed on a hot Sunday, and Rescue Air had Josh Irias out on my property within an hour of my call. He quickly identified the issue with the equipment and explained that the obsolescence of the refrigerant, together with the advanced age of the system, made replacement the only viable option. (And frankly, this came as no great surprise with a system well into its third decade.) At my request, Josh then immediately arranged for Chase Lowe to come right out, late on a Sunday afternoon, to assess my needs and evaluate the attic space where the new system would be installed. Chase then took plenty of time discussing my options and provided a detailed quote for my review. (I appreciated that he added no time pressure to a situation in which the customer faces enough inherent pressure to have AC restored ASAP.) With the itemized quote in hand I was able to determine by the following afternoon that the quote was within range for other local 5-star HVAC companies, and was ready to schedule installation. Rescue accommodated my request for a specific start time the following day, and sent experienced, efficient, and very friendly technicians--Austin, Ty, and Melvin--to my home for the installation. They kept me informed of their progress, showed respect for my home with both prep and cleanup, and clearly took pride in their work. And, of course, when they were done I had nice cold air! The Dallas area has quite a few highly-rated HVAC companies, all of whom have qualified techs to install top-tier equipment. What distinguished Rescue Air was their high level of responsiveness and prompt communication, both with me as a customer and within their organization. I will now also have them do my HVAC maintenance and hope to experience the same level of customer service they provided for installation.
GoogleSusan Safronoff★ 5Feb 19, 2026We have used Rescue Air for five years. For yearly maintenance and also a new unit. With the maintenance plan it is always reassuring that help is on the way as soon as you call. Today we had more outstanding service with Max and Andre. So polite, knowledgeable, caring, neat, safe and clean. I’m 100% for Rescue Air and their leadership. They were doing my bi yearly maintenance which is covered with my maintenance plan.
Google4.9 (4,016)
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